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Member Profile: Kristen Krey

City of Glendale
Council Services Administrator

Where are you originally from?
I am from New York City. I was fortunate, my first job out of college was working for the City of New York, I worked there for 5 years and then moved to Flagstaff, Arizona to work for Coconino County. What an incredible change that was!

Why did you decide to pursue a career in local government?
I was interested in working in law enforcement and public safety. I started as an intern for the State of New York in the juvenile justice department when I was an undergraduate pursuing my degree in criminal justice and political science. This gave me the opportunity to learn about community service and justice. It just became a natural part of who I am.

What do you like most about your job?
It is challenging and interesting every day. I'm always engaged with the community and get to work with every department in the city. The diversity of my job is very exciting.

What areas of local government interest you the most?
I currently work with elected officials, I have found this experience to offer great opportunities to be educated about so many diverse areas of government. Public Safety is still critically important to me and I also have become more knowledgeable in economic development and finance over the last few years. I am also interested and engaged in diversity and serve as the Chair of the city wide diversity committee.

As a local government professional, what accomplishment are you most proud of?
About 4 years ago I made a leap of faith in my career, after 15 years in public safety I changed my career outlook and became the city council services administrator in Glendale. I am proud that I was able to successfully make this transition and that I took the risk and got out of my comfort zone. The change has allowed me to grow in my career and professional abilities. I am thankful for all the great people in my life who supported and encouraged me!

What is the best piece of advice you have been given?
One of my first supervisors told me that 3 things will "make or break you," this was in law enforcement, but I found it applies to everything in life:
Communications; really listen to people and respond accordingly.
People; if you are not sincere, people know it, so say what you mean to say, tactfully and with conviction.
Data/Information: how you interpret and use information will determine your success.
Arizona City/County Management Association
1820 W. Washington Street, Phoenix, AZ 85007   •   Phone: (602) 258-5786   •   Fax: (602) 253-3874   •