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Credentialing Defined
By Robert Flatley, ACMA President-Elect

Who is a Credentialed Manager? According to the dictionary, credentialing is that which entitles one to confidence, credit and authority. Many professions rely on credentialing, especially the medical profession, lawyers and building trade officials.

As a Credentialed Manager, elected officials recognize you as a professional manager qualified by a combination of education and experience, adherence to high standards of integrity, and a passionate commitment to lifelong learning and professional development. It is very difficult to come up with new, creative ideas that move a community forward if you are not passionate about the profession. And, when you have passion, you speak with conviction, act with authority and manage with enthusiasm.

Life is endlessly unfolding and if we wish it to be, an endless process of self-discovery. Perhaps you imagine that by age 45 or even 55 you have explored life's situations pretty fully. Don't kid yourself! Challenges keep coming and they keep changing. We all know of individuals, who have had every opportunity, unconsciously put a ceiling on their own growth, underestimate their potentialities, or hide from the risk that growth involves. As Robert Louis Stevenson said, "Old or young, we're on our last cruise. We want it to mean something."

The ICMA Code of Ethics makes specific mention that it is a duty that each ICMA member commit to at least 40 hours per year of professional development. Continuing education is intended to encourage professionals to expand their knowledge base and stay up-to-date on new development in their profession.

A Credentialed Manager is one who is committed to lifelong learning. It is the lifelong, voluntary and self-motivated pursuit of knowledge for professional reasons. As such, it not only enhances personal development, but also competitiveness and employability.

A Credentialed Manager recognizes that learning is not confined to childhood or the classroom but takes place throughout life and in a range of situations. Technological innovation and change has had a profound effect on learning needs and styles. The number of Credentialed Managers continues to grow. Becoming a Credentialed Manager is a growth decision and a belief in the future.

The Credentialed Manager Program is viewed with growing distinction by local government communities. There is no excuse not to pursue the Credentialed Manager Program. You will find the knowledge gained is deeper and more likely to become part of your wisdom into the future.

Robert Flatley, Coolidge City Manager
ICMA - Credentialed Manager
Arizona City/County Management Association
1820 W. Washington Street, Phoenix, AZ 85007   •   Phone: (602) 258-5786   •   Fax: (602) 253-3874   •